Returns & Exchanges

At Big Baller Brand, we stand by the quality of our premium athletic gear and offer a 30-day window for returns or exchanges on all unworn merchandise. We ensure our customers maintain their elite status with a seamless process for all authentic BBB products.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original, pristine condition.

• 3.
  Affix the Shipping Label

  Download and print the prepaid shipping label provided through the portal and attach it firmly to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number handy; your refund or exchange will be processed within 7-10 business days of receipt.